|
MISSION & PURPOSE | OFFICE LOCATION | HTS VIRTUAL TOUR
Mission & Purpose
Heat Transfer Sales of the Carolinas, Inc (HTS) is a stocking manufacturers' representative of hydronic HVAC and engineered plumbing equipment used in commercial, institutional, and industrial facilities.
Our purpose is to be the value added solution provider to our customers, thereby becoming the preferred equipment supplier.
To accomplish this purpose, we strive to foster the following four vital relationships:
1) Client / Supplier
To be perceived as the industry experts in our marketing territory.
2) Staff / Employer
To provide a stable work environment that rewards achievement and encourages innovation and personal growth.
3) Manufacturer / Representative
To be a partner with each manufacturer.
4) Industry and Community / Corporate Citizen
To share success with our industry and community.
"Building a Better Business from the Inside Out."
Since its founding in 1971, HTS has raised the standard for hydronic HVAC and engineering plumbing suppliers in North and South Carolina. Simply put, you get more when you work with HTS. That means:
- A superior stocking facility
- A better variety of equipment
- A higher caliber of sales and support staff
Visit our facility, meet our staff, and you will see - we've put a new face on our industry, and our customers like what they see.
Sales Support You Can Rely On
When you want the experience and intuition of a well seasoned HVAC pro, and the professionalism of a degreed sales associate, we deliver. Engineering graduates staff each of our six outside sales offices. Most have over a decade of experience in engineered HVAC and plumbing systems. They help you evaluate system requirements, anticipate changes in demand, and finally select the best equipment for the job.
Even when our outside sales associates are on the road, you can always speak directly with someone who is familiar with your project. Our inside sales associates work closely with our outside sales team and are always available to answer your questions regarding stock, order status, product selection, and more. For more information, please contact info@heattransfersales.com
Around the Clock Service
Sometimes you just can't wait. When pump failure threatens your operation, we can help. Our toll-free parts line and parts experts make it easy and convenient to get the part you need - when you need it. With a full inventory of parts, we usually ship your part the same day you order it. Our in-house shop service can also repair or rebuild an existing pump, saving you the expense of new equipment.
For emergencies, our customers can also access us by a 24-hour pager number. Pump technicians are always on standby and can rebuild or repair a pump if necessary - even if it's the middle of the night. For after hours support, please dial 336.294.3838.
The Equipment You Need, Stocked and Ready to Ship
Our 17,000 square foot warehouse gives you immediate access to a variety of pumps, boilers, air control, and specialty items. We can often ship your order in 24 hours or less. HTS offers more in-stock equipment than any other supplier of its kind in the Carolinas.
Office Locations
View Our Sectional Map
HTS Virtual Tour
View Our Tour Here
|
|
|
